Cloud Assist (formerly Ricco Technologies) was established in June 2002 to providew ffordable, innovative technical solutions to meet the needs of Small and medium-sized enterprises (SMEs) particularly those in and around East Anglia (Cambridgeshire, Essex, Norfolk and Suffolk).
We bring over 20 years of solid technical and business experience, servicing the smallest of organisation to large enterprises, with a proven track record of designing and delivering creative solutions at a competitive price. We maintain broad competencies comprising multi-vendor hardware and operating systems, network technologies, cloud and security solutions using vendor and industry best practices.
Prior exposure to large enterprises such as Eastern Electricity, Essex Police and Euromoney are complimented by supporting many local businesses and charities to ensure best-of-breed solutions are provided at an affordable cost. Project highlights have included the IT management of a F1 team (both factory and trackside) and the design, implementation and management of both a 50+ secure server farm required for a hosted government SaaS application and a PaaS environment to host 120+ high-value subscription B2B websites.
Recognising that IT isn't just about technology, at Cloud Assist we use the following tried-and-tested IT best practices to ensure that your engagement with us is both rewarding and pleasant:
- ITIL: Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management used by large IT companies around the world to ensure your business is supported in the most efficient way possible to a quality that suits you
- PRINCE2: PRojects IN Controlled Environments (PRINCE) is a project management method. It covers the management, control and organisation of a project to ensure your project is delivered to quality, time and budget.
We are committed to ensuring that your engagement with us is both rewarding and pleasant, so all of our technical staff have been trained and certified in the above two methodologies.
As a Microsoft Small Business Specialist, we have access to valuable resources that can help us build and promote Microsoft technology-based solutions for growing your business. Additionally, we maintain strategic alliances with vendors of best-of-breed technologies that allow us to provide you with a solution ideally suited to your individual requirements.
Cloud Assist has a comprehensive range of IT service offerings and products to help your business grow. Whether you are an organisation looking to install a network for your business, setup a new email and collaboration solution, setup a new website or attract additional traffic to an existing website, we have something to offer you. We strive towards customer satisfaction, delivering innovative solutions in a timely manner and at a cost that you can afford.
Nothing is too big or small for us so put us to the test. You'll be glad you did.